Travel Information COVID-19
Due to our social commitment to act responsibly, Hotel Clark will temporarily pause welcoming guests as of March 20th for an indefinite period of time. This difficult decision was made by our management team to ensure our guests’ and employees highest level of safety, and to encourage them to take action through social distancing in order to stop the pandemic.
In accordance with the decision above, we offer complete flexibility to all individual and group bookings leading up to April 30th, 2020. Penalty-free changes are guaranteed irrespective of the booking conditions; refunding any advance payments made to the hotel. By doing so, we hope to ease your stress and put all emphasis on wellbeing.
We also offer a complementary option on rebooking existing reservations until December 30, 2020, with the same terms and conditions as in the original booking and with an automatic one-step upgrade to the next room category. (Subject to availability, blackout dates may apply.) In case of adjusted travel plans past the end of the year with an undetermined date, we offer hotel credit. Kindly note that by modifying your reservation instead of canceling it, you give us a chance to plan ahead and we contribute to saving tourism together.
The entire team of Hotel Clark would like to take the opportunity to thank you for your trust and booking of our hotel. We regret not being able to welcome you at this time due to the current worldwide situation. We are confident that with the extraordinary international measures being taken and with the precautious and responsible behavior of governments, businesses, and individuals, the COVID-19 virus can be ceased quickly and we will soon have the pleasure to welcome you at Hotel Clark in Budapest!
Kindly note that our team remains at your disposal during this difficult time. You may still reach our reservation team at firstname.lastname@example.org for current and future bookings as well.
For any other information and general information about the measures concerning Hungary, please do not hesitate to contact me at email@example.com .
I wish you and your loved ones well!
Best personal regards,